This policy describes how Dubai Camel Racing Club, processes uses and discloses your personal information as a data controller, when you contact us, use our services or interact with our platforms including websites, mobile apps and other platforms.
This Policy also applies if you contact us or we contact you about our Services.
Collect personal information for the purpose of personalizing your experience and responding to your requests / input in the most relevant way. Provide electronic transaction capabilities when you provide any personal and/or payment information. Such information may be collected, processed and disclosed to external Dubai Government Departments to complete an online transaction and for record-keeping for such activities as billing, permits and other business-related purposes.
Make our Services available to you
This is so we can provide the services to you in line with our contractual obligations to you.
Personalize your experience
Contact and interact with you
It is in our legitimate business interests that we are able to provide you with appropriate responses and provide you with notice about our services.
Manage and improve our day-to-day operations
It is in our legitimate business interests to use the information provided to us for this purpose, so we can understand any issues with our services to improve it.
We may share your personal information with DCRC sister organization under the following circumstances:
Dubai Camel Racing Club Subsidiaries
We maintain physical, technical, and organizational safeguards to secure your personal information from unauthorized access, use, alteration and destruction. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
We operate channels, pages and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about us so that we can improve our services.
Dubai Camel Racing Club is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.
We use cookies and similar technologies, such as tags and pixels (“Cookies”), to personalize and improve your customer experience as you use our Websites and Mobile Apps and to provide you with relevant online advertising. Cookies are small data files that allow a website or Mobile App to collect and store a range of data on your desktop computer, laptop or mobile device.
Improve the way our Websites and Mobile Apps work Cookies allow us to improve the way our Websites and Mobile Apps work so that we can personalise your experience and allow you to use many of their useful features. For example, we use Cookies so we can remember your preferences and the contents of your shopping basket when you return to our Websites and Mobile Apps.
Improve the performance of our Websites and Mobile Apps Cookies can help us to understand how our Websites and Mobile Apps are being used, for example, by telling us if you get an error messages as you browse. These Cookies collect data that is mostly aggregated and anonymous.
Deliver relevant online advertising We use Cookies to help us deliver online advertising that we believe is most relevant to you on our Websites and other organizations’ websites.
Cookies used for this purpose are often placed on our Websites by other organizations, and always with our permission. These Cookies may collect information about your online behavior, such as your IP address, the website you arrived from and information about your race/participation history or the content of your camel winning or position won. This means that you may see our adverts on our Websites and on other organizations’ websites. You may also see adverts for other organizations on our Websites.
To help us to deliver online advertising that is relevant to you, we may also combine data we collect through Cookies in the browser of your desktop computer or other devices with other data that we have collected (e.g. race/event calendar).
Measuring the effectiveness of our marketing communications, including online advertising Cookies can tell us if you have seen a specific advert, and how long it has been since you have seen it. This information allows us to measure the effectiveness of our online advertising campaigns and control the number of times you are shown an advert.
We also use Cookies to measure the effectiveness of our marketing communications
Your choices when it comes to Cookies You can use your browser settings to accept or reject new Cookies and to delete existing Cookies. You can also set your browser to notify you each time new Cookies are placed on your computer or other devices.
If you choose to disable some or all Cookies, you may not be able to make full use of our platforms. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use some of our products and services that require you to sign in.
Once you have given us your consent to the use of cookies, we shall store cookies on your computer or device. If you wish to withdraw your consent at any time, you will need to delete our cookies using your internet browser settings.
We may aggregate personal information and remove any identifying elements in order to analyses patterns and improve our marketing and promotional efforts, to analyses Platform use, to improve our content and product offerings, and to customize our Platforms’ content, layout, products and services, and we may appoint third parties to do this on our behalf, as set out above.
We gather certain usage information like the number and frequency of visitors to our Platforms. This information may include which webpage you just came from, which webpage you next go to, what browser you are using, your device and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of our Platforms, and do research on our users’ demographics, interests, and behavior to better understand and serve you.
If you use buttons on our Platforms linked to social media or similar sites (for example "Like" and/or "Share" buttons), content from our Platforms may be sent back to that other website or service and, depending on your privacy settings, may be privately or publicly visible (for example to friends, followers, or generally to anyone who has access to your profile page).
You have the right to see or access the personal information we hold about you. To receive a copy, please write to the Department of Information Technology, Dubai Camel Racing Club, P.O. Box 126767, Dubai, United Arab Emirates. You can also email us at info@dcrc.ae
If you would like to discuss or exercise such rights, please contact us at the details below.
If you are concerned that any of the information we hold about you is incorrect, or out of date, please write to the address above to report your concerns and we will take appropriate steps to amend our records.
Please note that we will likely require additional information from you in order to honor your requests.
If you have any concerns about our compliance with applicable privacy laws or this Privacy Policy please write to the Department of Information Technology, Dubai Camel Racing Club, P.O. Box 126767, Dubai, United Arab Emirates or email us at info@dcrc.ae. We will endeavor to respond to your concerns as soon as possible.
We update this Privacy Policy when needed and place updates on our platforms. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you. All changes will become effective when posted unless indicated otherwise. Please review this Privacy Policy periodically for changes.
Our Websites or Mobile Apps may contain links to other websites operated by other organizations that have their own privacy policies. Please make sure you read the terms and conditions and privacy policy carefully before providing any personal information on a website as we do not accept any responsibility or liability for websites of other organizations.
This policy is governed by the United Arab Emirates laws. Any disputes arising thereof, or connected thereto shall be settled by the Dubai courts between Dubai Camel Racing Club and you.
Our platforms are not directed towards children. If you are providing personal information for an individual less than 15 years of age, you are providing us your affirmative parental consent as the legal parent or guardian to collect, use and process the information of the individual less than 15 years of age, consistent with this Privacy Policy.
